We provide a comprehensive, cost-effective, flexible help desk service that combines quick response times with the ability to resolve the most complex technical issues efficiently.
Our locally based techs aren’t just geeks, they’re skilled in customer service, patience, and calming frustrated users with friendly support and quick problem resolutions.
We adapt our services to the way you work. Choose business hours, after-hours only, or complete 24×7 support.
Help when you need it most. Our help desk typically answers the phone live in three rings and our tickets have a 93% first call resolution rate.
We’re keeping an eye out. If we notice something odd or out of place, our team will proactively investigate, open a ticket, and correct the issue.
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