30 second hold time
Maximum hold time
90% issues solved
Percentage of issues solved on the first call
2 hour issue resolution
Average issue resolution time
Email Attachments
Email Attachments
Phishing Emails
Phishing Emails
Anti-Virus
Anti-Virus
Anti-Malware
Anti-Malware
anti-Ransomware
Ransomware Detection
Malicious Websites
Malicious Websites
Data Loss
Data Loss
Hackers
Hackers

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