November 25, 2019

3 Ways Cloud Phone Systems Benefit Your Business

What’s the common thread that affects both customer satisfaction and employee productivity? Your business phone system.


As the lifeblood of your business, phones let customers contact you, place new orders, reach account managers, and get support. But legacy, on-premises phone systems are usually subject to downtime that’s out of your control. Natural disasters like hurricanes or a simple power outage could take your phone system down for
hours, days, or even weeks. This could cost your business thousands of dollars, or worse, diminish your reputation and credibility with customers.

Cloud Phone Business Advantage
• Uptime delivered:
Cloud-based phone systems come with a much higher level of uptime than onpremises systems, 100% in the case of Elevate and we even compensate you if we can't ever meet that commitment..for even one minute.
• Reliable: In the event of a natural disaster, cloud-based phone systems that offer mobile integration allow you to conduct business over your mobile phone as if you were in the office.
• Versatile: Complementary mobile apps help ensure employees never miss important calls by extending their business phone number and extension to their mobile device. These same apps can turn most any mobile device into a complete communications tool, offering video conferencing, screen sharing, team chat, and more, in addition to being a highly reliable phone.


More than one in three American labor force participants (35%) are millennials who grew up living in a mobile world, making them the largest generation in the U.S. labor force, according to a Pew Research Center analysis of U.S. Census Bureau data6. And they aren’t the only part of the workforce that expects to be able to work from anywhere, optimize their commute time, take calls outside of business hours, and more. Leading companies realize that speed and agility offer a distinct advantage against the competition, including providing employees with the tools to connect and collaborate whenever they need to, wherever they are, and on any device.

Cloud Phone Business Advantage
• Mobile-ready:
Built to handle mobile and remote access, cloud phones offer employees the ability to work from their desktop or mobile phone
• Easily integrated: Cloud phones often integrate collaboration tools that include video conferencing, team chat, file sharing, screensharing, and more
• Simple to manage: Cloud phones enable you to benefit from many services, with the ability to get them all from one provider, with one bill, and one support number


Many businesses have invested large sums of money installing an on-premises business phone system. And when installation is a thing of the past, it’s easy to just leave it as is. But an aging on-premises phone system can be hard to scale and complicated to manage through periods of business growth or consolidation. Further, on-premises phone systems require regular maintenance for everything from hardware updates, to surges in call volumes, business expansion, new offices, or service resolution. Over time, these support costs—often unexpected and outsourced— can become very expensive.

Cloud Phone Business Advantage
• Easy to set up and use:
Cloud-based phone systems can be activated in minutes.
• Less expensive: Costs shift from capital expenditures to operating expenditures through a flat, per-user rate that scales with your business—you buy only what you need.
• No surprise expenses: All infrastructure, support, and management/admin costs are usually included in one predictable subscription fee.
• Additional collaboration tools: Discover useful new features as they are often included as part of the package for no additional charge.

Interested in learning more about how cloud based phone systems can benefit your business? Check out our dedicated Elevate VoIP Cloud Based Phone Systems at or fill out the form below to have a member of our team contact you.

Get started with nology today.

Your business is unique. Your cyber security, managed IT, and cloud solutions should be too. Let us build the perfect custom solution for your business.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.